Samsung, Nokia Commercials Get Shared Online More than Apple iPhone Blurbs. And That Means??? by P.J. Bednarski If I bought the items in every commercial friends shared with me, I’d have several sports cars, many cases of Dos Equis and a washer-dryer that could be used by smart polar bears. But I don’t. Now, however…
Amazon’s Automated System Ups Customer Service, Unveils Video Pilots by Laurie Sullivan What if an automated system on a brand’s Web site noticed visitors had poor video playback when renting a movie and automatically generated an apology letter — which in turn triggered a refund for the rental? Amazon does it. …Read the whole…
Nielsen Redefines ‘Television,’ Will Include Internet-Only Connected Sets, Households by Joe Mandese Nielsen began informing clients this week that it has officially decided to change the way it defines television to include non-traditional sources of TV viewing such as Internet-connected devices in its TV ratings sample households, and will make those changes effective with the…
